• Application Deadline:
• Position: Assistant Operations Manager – Manned Guarding



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 3 years



• Location Lagos




• Job Field Security / Intelligence 
  
  

Job Summary

• Our client is seeking an experienced Assistant Operations Manager – Manned Guardingto oversee security service delivery across assigned locations.


• The role will focus onoperational excellence, client management, risk and incident management, team leadership, compliance, and business growth.

Key Responsibilities

• Oversee daily manned guarding operations, deployments, site supervision, and service delivery.


• Ensure compliance with SOPs, post orders, company policies, service standards, and ISO requirements.


• Manage client relationships, resolve complaints, and provide security advisory support.


• Conductsecurity risk and threat assessmentsand recommend mitigation measures.


• Lead incident investigations, emergency response, and corrective actions.


• Supervise Operations Coordinators, Patrol Supervisors, Contract Managers, and security operatives.


• Monitor team performance, discipline, training, induction, and staff development.


• Prepare operational reports and monitor service performance across assigned locations.


• Support Sales withpre-sales security assessments, proposals, and technical requirements.


• Contribute tonew client acquisition, contract growth, client retention, and revenue targets.


• Identify opportunities to improve operational efficiency and service quality.

Requirements & Qualifications

• Bachelor's Degree/HND inSecurity Management, Criminology, Business Administration, Management, or a related field.


• 5–8 years' experiencein security operations, preferably within manned guarding/physical security.


• 2–3 years in a supervisory or management role.


• Proven experience managingsecurity teams across multiple sites.


• Strong knowledge ofguarding operations, security risk assessment, incident management, and emergency response.


• Experience in client relationship and contract management.


• Ability to develop and implementSOPs, post orders, and operational procedures.


• Good understanding of security compliance and ISO standards.


• Strong reporting, communication, leadership, and problem-solving skills.


• Experience supportingbusiness development/pre-sales activitiesis an advantage.


• Relevant professional security certifications are an added advantage.

Key Competencies:

• Manned Guarding | Security Operations | Risk Assessment | Incident Management | Client Management | Team Leadership | Contract Management | Compliance | Business Development | Operational Reporting